1. Getting Started
What is Shopito?
Shopito is a multi-seller marketplace where you can find a variety of products and connect with trusted sellers.
How to Create an Account?
Creating an account is simple. Click on the “Sign Up” button, fill in your details, and start shopping or selling today!
2. Shopping on Shopito
How to Place an Order?
Browse our wide range of products, add items to your cart, and proceed to checkout. Follow the payment instructions to complete your order.
Can I Track My Order?
Yes! Once your order is shipped, you’ll receive a tracking number to monitor its delivery progress.
What if I Have an Issue with My Order?
If there’s a problem with your order, you can contact the seller directly through your account or reach out to our support team for help.
3. Selling on Shopito
How Can I Start Selling?
Interested in becoming a seller? Sign up for a seller account, list your products, and reach a wide audience through our platform.
What Are the Fees for Sellers?
We offer competitive rates for sellers. Visit our “Seller Information” page for detailed fee structures and terms.
How to Handle Customer Inquiries?
Sellers can manage customer inquiries directly through their dashboard to ensure quick and efficient communication.
4. Payments and Refunds
What Payment Methods Are Accepted?
We accept major credit cards, debit cards, and other secure online payment options.
How Do Refunds Work?
Refunds are handled based on the seller’s return policy. Check the product page or contact the seller for more information.
5. Account Management
How to Reset My Password?
If you’ve forgotten your password, click on “Forgot Password” on the login page and follow the instructions to reset it.
How to Update My Profile Information?
You can update your profile details anytime from your account dashboard.
6. Contact Us
Still need help? Our support team is ready to assist you. Visit our Contact Us page to get in touch.
Thank you for choosing Shopito! We’re here to make your shopping and selling experience as smooth as possible.
